1. About These Terms
These Terms of Use explain the rules that apply when you visit and use the Saby Luxe Cosmetics website, browse our products, create an account or place an order with us.
By using our website, you agree to follow these Terms of Use. If you do not agree with these terms, please do not use the website.
2. About Saby Luxe Cosmetics
Saby Luxe Cosmetics is a beauty and cosmetics business based in Obuasi, Ghana. We provide customers with access to beauty, skincare, body care, makeup, fragrance and related products through our online store.
Our website is designed to make it easier for customers in Obuasi and across Ghana to discover and purchase beauty products online.
3. Using Our Website
You may use our website for lawful purposes and in accordance with these Terms of Use.
You must not use the website in a way that could damage the website, interfere with its operation, affect other customers or gain unauthorised access to any part of our systems.
You must also not use our website to submit false, misleading, abusive or unlawful information.
4. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate and helpful.
However, colours and the appearance of products may vary slightly depending on your device or screen.
Product availability may also change without notice. A product being displayed on our website does not always mean that it will remain available.
5. Prices and Product Availability
Prices displayed on our website are shown in the applicable currency stated at checkout.
We reserve the right to update product prices, descriptions and availability when necessary.
If an obvious pricing or product information error occurs, we may contact you before processing the order further.
6. Placing an Order
When you place an order through our website, you are making a request to purchase the products selected by you.
You are responsible for providing accurate information, including your name, contact details and delivery information.
We may contact you if we need additional information to process your order.
7. Payments
Payments are processed using the payment options made available at checkout.
You must provide accurate information when completing a payment.
An order may not be processed successfully if payment is unsuccessful, cancelled or cannot be confirmed.
8. Delivery
We aim to process and deliver orders within the timeframes communicated to customers.
Delivery times may vary depending on your location, the delivery option selected and other circumstances affecting the delivery service.
For more information about returns, refunds and delivery-related issues, please refer to our relevant policies on the website.
9. Returns and Refunds
Returns and refunds are handled in accordance with our Refunds & Returns Policy.
Before returning a product, please review that policy and follow the return instructions provided by Saby Luxe Cosmetics.
10. Cosmetics and Hygiene Products
For health and hygiene reasons, certain beauty, skincare, cosmetic or personal-care products may have specific return conditions.
Please check the relevant product information and our Refunds & Returns Policy before opening or using a product if you are considering returning it.
11. Your Account
If you create an account with Saby Luxe Cosmetics, you are responsible for providing accurate information and keeping your account details secure.
You should contact us if you believe that someone has accessed your account without your permission.
12. Intellectual Property
The content displayed on this website, including text, images, graphics, logos, branding and other materials, belongs to Saby Luxe Cosmetics or is used with appropriate permission.
You must not copy, reproduce, modify, distribute or commercially use our website content without permission, except where permitted by law.
13. Website Availability
We aim to keep the Saby Luxe Cosmetics website available and working properly, but we cannot guarantee that the website will always be available, uninterrupted or free from technical issues.
We may occasionally update, maintain or change parts of the website.
14. Links to Other Websites
Our website may contain links to third-party websites or services.
These links may be provided for convenience or additional information. Saby Luxe Cosmetics is not responsible for the content, availability or policies of third-party websites.
15. Privacy
Your use of our website may involve the collection and use of personal information.
Please read our Privacy Policy and Cookie Policy to understand how we handle personal information and cookies.
16. Changes to These Terms
We may update these Terms of Use from time to time to reflect changes to our website, services, business practices or legal requirements.
When we make changes, we will update the date shown at the top of this page.
17. If Something Goes Wrong
If you experience a problem with our website, an order or a product, please contact Saby Luxe Cosmetics so that we can understand the issue and try to resolve it.
Nothing in these Terms of Use is intended to remove or limit any rights you may have under applicable law.
18. Contact Us
If you have a question about these Terms of Use, our website, your order or our services, please contact Saby Luxe Cosmetics through the contact details provided on our website.
We are happy to help with genuine questions and enquiries.